Subscription & Refund Policy
Effective date: January 1, 2025
This Subscription & Refund Policy explains how subscriptions, payments, renewals, and refunds work for Wunderphoto.
Subscription plans
Wunderphoto offers free and paid subscription plans.
Subscription features, pricing, and included credits are displayed before purchase.
We may offer:
- Monthly subscriptions
- Annual subscriptions
- Promotional offers
- Free trials
Automatic renewal
Unless canceled before the renewal date, subscriptions automatically renew for the same billing period.
The payment method on file will be charged automatically.
Managing your subscription
If you subscribed through:
- Apple App Store - manage your subscription in your Apple Account settings.
- Google Play - manage your subscription in Google Play.
- Direct purchase via our website - manage your subscription within your account or contact support.
Deleting your account does not automatically cancel your subscription.
Free trials
If a free trial is offered, your paid subscription begins automatically at the end of the trial unless canceled beforehand.
Only one free trial may be available per user unless otherwise stated.
Credits
Some features consume AI credits.
Credits may:
- refresh each billing cycle,
- expire if disclosed at purchase,
- differ depending on the subscription plan.
Unused promotional credits have no cash value and are non-transferable.
Price changes
We may change subscription prices in the future.
Price changes apply only to future billing periods and will be communicated where required by law.
Refunds
Purchases through Apple or Google are subject to their respective refund policies.
For purchases made directly through Wunderphoto, refunds are provided where required by law or at our sole discretion.
AI generations already completed are generally non-refundable.
Failed generations
If a generation cannot be completed, the credits it consumed are returned to your balance automatically. You do not need to ask us for them, and you are never charged for a result you did not receive.
Generations can fail for reasons outside anyone's control - a photograph the model cannot read, or a provider outage. When that happens you are free to try again with the returned credits, at no additional cost.
Failed payments
If payment cannot be processed:
- your subscription may be suspended,
- premium features may become unavailable,
- we may retry the payment.
Contact
Questions about billing may be sent to info@wunderphoto.com.
Questions about this document? Write to info@wunderphoto.com.